Slow Internet?

January 15, 2012

Many businesses throughout the world experience internet speeds that are much faster than what we have become accustomed to in the United States.  Now true high speed internet access is becoming cost effective for all businesses and as a result I’m seeing more and more companies deploying it.  The primary reason organizations implement high speed internet is to solve a perceived lack of bandwidth.  I use the word perceived because quite often a slow internet connection may only be a symptom and not the problem.  The problem may simply be  caused by a firewall improperly setup or employee usage patterns.

First a little background on data traffic.  If traditional data traffic (TCP/IP) encounters network setup issues or bottlenecks data is always retransmitted.  Depending upon the severity of the problem you may notice a “slow internet connection”.  Many companies turn to their data partner to solve these issues.  Instead, I encourage you to consider looking to your Telephony VAR.  The reason is that VoIP (UDP/IP) is extremely sensitive to setup issues and bottlenecks and users of VoIP are far less tolerant of poor voice quality.  These circumstances have made your Telephony VAR an expert in making a network work optimally.

I’m reminded of a customer that moved from 1.5 Mbps internet connection to a 20 Mbps internet connection.  Not so surprisingly, the customer experienced no internet performance increase whatsoever.  The problem turned out to be an improperly setup firewall.

Also, many organizations have not established an internet usage policy, and if they have setup guidelines they have no method of enforcing it.  Much of the entertainment applications that employees access over the web are designed to occupy all available bandwidth.  In short, this means that having 1.5Mbps or 20Mbps makes little difference; the entertainment application will use whatever is available causing your business application performance to suffer.  Network appliances are available that control access to the internet by application, ensuring that your business applications always get the highest priority.

Take advantage of the constantly decreasing costs and increasing bandwidth; but if your company is not experiencing performance gains feel free to give me a call.

Craig Hodges

craig_hodges@bsbcom.com

586-330-9252

Posted in Understanding Telephony Blog | Edit | Leave a Comment »

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