Michigan Legislation You Need to be Aware of….

Even though it isn’t discussed much, Michigan currently has E911 legislation in effect. The compliance deadline is December 31, 2016. Non-compliance could result in hefty fines.

According to MiCTA, the legislation requires all businesses that operate a telephone system inside one or multiple buildings, buildings that share a single address, or are more than 40,000 square feet in size, install all necessary equipment and software to provide building, floor, and room number information to their local PSAP (public safety answering point) so that a 911 caller can be located within an area no more than 7000 square feet. Below is a specific breakdown of the requirements.

MLTS operator must identify the location of each phone and street address if the building:

  • Has its own street address
  • Occupied square footage of 40,000 sq feet or less
  • Single floor
  • Single contiguous property

MLTS operator must identify the location of each phone, street address, and building floor if building:

  • Has its own street address
  • Occupied square footage over 40,000
  • Multiple floors

MLTS operator must identify the location of each phone, building number, street address, building floor, and unique building identifier if:

  • Separate buildings
  • Using 1 one MLTS
  • Occupied area between 7,000 square feet and 40,000 square feet
  • On multiple floors
  • On a single contiguous property
  • Same street address.

MLTS operator must identify the location of each phone, in each building, and the street address if:

  • Separate buildings
  • Using one MLTS
  • With an occupied area over 40,000 square feet
  • Located on a single floor
  • On a single contiguous property
  • Same street address

How is compliance accomplished?  Plain Old Telephone Lines (POTs) can no longer be used to dial 911 and comply with the law.  Upgrading to either an ISDN PRI or SIP Trunks and implementing Direct Inward Dialing (DID) numbers for each extension will be required. This technology works by attaching the detailed location information to the DID number within your carrier’s network.

When a 911 call is placed your E911 compliant telephone system will push the DID number you have assigned to that specific extension out to your carrier. Your carrier then relays your address information, in addition to the more detailed E911 floor number and the wing location over to the 911 Call Center.  The dispatcher can then send out emergency service to your approximate location.

As with this issue or any telecommunication questions, feel free to call or email.